FAQ
Each naturally dyed item is hand dyed in our Chicago, IL Dye Studio. We also carry a variety of like-minded small brands. Visit our Sustainability Page to learn about where are clothing is sewn.
Workshop + Event Policy
All In Person or Virtual Workshop Tickets & are final sale, non-refundable, and non transferable to a later date. You may gift your ticket or find someone to take your place.
Our Workshop Tickets are like concert or event tickets - they are non-refundable but are transferable to a different person. If you find yourself unable to attend a workshop, you may find some one to take your place.
If someone else will be taking your ticket, Email Us (hello@lailatextiles.com) and let us know their name so we can add it to our list. In the case of unsafe weather like a severe snow storm, we will cancel the workshop and reschedule for a future date.
Store Policies
We’re happy to offer returns or exchanges on full priced items purchased online, in unused + unwashed condition, with original tags, within 30 days of purchase.
Items must be in unworn, unused condition. All sale items are final sale and may not be returned or exchanged. Underwear & Bras are final sale.
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Buyers are responsible for covering shipping back to the Laila Textiles Studio.
Please note: We are unable to cover shipping costs back to us or additional duties and fees charged for international returns.